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Now Hiring - Client Success Manager in Vancouver, WA

Client Success Manager in Vancouver, WA

Audigy

Base Salary Yes (amount not posted)

Total Comp: NA

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Qualifications Years In Sales

Industry: Management and Consulting

Benefits: yes

Customer Size: all

Car Allowance: no

Sales Cycle: Short

Travel: none

Years Selling in Industry:

Education:

They Sell Business Consulting

To Whom Management & Consulting

Location: Vancouver, WA

3.3

Client Success Manager

Making an Impact: Empowering Medical Practices

In the health care industry, success depends on the people involved. That's why we take great pride in working with a talented team dedicated to achieving success. Our team leaves no stone unturned in their pursuit of assisting practice owners in realizing their dreams.

Since our early beginnings, our organization has expanded into a diverse team of experts in various fields, including operations, finance, marketing, HR, IT, business development, professional development, and more. We have had the privilege of supporting numerous private-practice professionals throughout the United States and Canada, enabling them to prioritize patient care and drive profitability.

Client Success Manager

The Client Success Manager is responsible for ensuring our Center of Excellence customers are satisfied with our Marketing Services. This position plays a crucial role in driving customer retention and growth.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Serve as the primary point of contact for customers regarding our Marketing Services capabilities and performance.
Build and maintain strong relationships with internal and external customers.
Proactively identify and address customer issues and concerns, and work with marketing and accounting teams to find solutions.
Develop and implement strategies to increase lead generation, customer retention and growth, and track and report progress.
Provide product feedback and insights to the marketing team, and work closely with them to ensure customer needs are met.
Create and deliver customer success metrics, reports, and presentations to internal and external stakeholders.
Develop, deliver, and promote service offerings to clients, effectively conveying their value and benefits.

COMPETENCIES (knowledge & skills needed for this position):

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
Strong analytical skills, with the ability to use data to inform decision-making.
Excellent project management skills, with accountability and personal organization being essential.
Basic knowledge of Marketing Services, with emphasis on digital marketing tools.
Knowledge of the health care industry is a plus.

DESIRED EDUCATION & EXPERIENCE:

Bachelor's degree in business, marketing, or a related field
3+ years of experience in customer success or account management
Proven track record of driving customer retention and growth

TRAVEL REQUIRED:

Travel required up to 4 times per year

ORGANIZATIONAL VALUES:

Transparency
Leadership through influence
Integrity and respect
Teamwork
Innovative thinking
Personal growth

Salary range $75,000-$85,000 per year (DOE), $75/month cell phone allowance, and the following benefits:

Hybrid work schedule (work-in-office required, minimum two days per week)
401k w/company match
Medical/dental/vision
Free gym membership
Education reimbursement
Day care flexible spending account
Parental/family leave w/transition back to work
PTO and paid holidays
And more…

Audigy is an Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply.

#LI-Audigy

Audigy

Company Size
51 to 200 Employees

Founded
2005

They Sell
Business Consulting

To Whom
Management & Consulting

Website
www.audigy.com

Revenue
Unknown / Non-Applicable

Audigy is currently hiring for 2 sales positions

Audigy has openings in: WA

The average salary at Audigy is:

2 Yes (amount not posted)

Audigy

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Audigy

Audigy is currently hiring for 2 sales positions

Audigy has openings in: WA

The average salary at Audigy is:

2 Yes (amount not posted)